Privacy Policy — House of Lumen
At House of Lumen, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit or make a purchase from our website.
Information We Collect
When you place an order or interact with our website, we may collect:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment information
- Order details
- Device and browsing information
How We Use Your Information
We use your information to:
- Process and deliver your orders
- Provide customer support
- Send order updates and tracking information
- Improve our website and shopping experience
- Prevent fraudulent transactions
- Share promotional emails or offers (only if you choose to receive them)
Payment Information
All payments are processed securely through trusted payment gateways. We do not store your card or banking details on our servers.
Cookies
Our website may use cookies to:
- Improve website functionality
- Remember your preferences
- Analyze website traffic and performance
You can choose to disable cookies through your browser settings.
Sharing of Information
We do not sell, trade, or rent your personal information to third parties.
Your information may only be shared with trusted partners involved in:
- Payment processing
- Shipping and delivery
- Website operations
Data Security
We take appropriate security measures to protect your personal information from unauthorized access, misuse, or disclosure.
Your Rights
You may request to:
- Access your personal information
- Correct or update your details
- Delete your personal data
To make any request, please contact us using the details below.
Changes to This Policy
House of Lumen may update this Privacy Policy from time to time. Changes will be reflected on this page.
Contact Us
If you have any questions regarding this Privacy Policy, feel free to contact us: